Useful Numbers

British Consulate – 902 10 93 56 or 913 34 21 94

  • The main office is in Plaza Weyler, 8, 1º, 38003 Santa Cruz de Tenerife however they do operate a Consular presence at their Tenerife South Office.  This is dependant on demand and appointments must be pre-booked.  They can also issue Emergency Travel Documents from the South Office on an appointment only basis.

Emergency Services (all) – 112

  • As the header says this is the ‘Emergency’ number, similar to 999 in the UK.  The operator will decide which service is required to attend.  If the situation is not an emergency then one of the following numbers can be used.

National Police – 091

  • The Policía Nacional wear a blue military style uniform, and are the main police authority responsible for handling criminal, judicial, terrorism and immigration matters, but their duties also include guarding public buildings and government figures.  This is the force that officially deals with burglaries and muggings.  They also deal with issuing you with a NIE, a Certificado de Registro if you are a foreign resident, or a passport and DNI if you are Spanish.

Local Police – 092

  • Policía Local wear blue and white uniforms, and deal with minor crimes such as traffic control, civil disturbances, drunkenness, and the enforcement of municipal laws, e.g. removal of business signs on pavements.  They often impose on the spot fines, and are well known for conducting teams of grúas to tow away illegally parked cars.

Guardia Civil – 062

  • The Guardia Civil wear green uniforms and are considered by many to be the most respected and trusted police force in the country.  They have wide-ranging responsibilities for national law-enforcement.  Specifically, the Guardia Civil polices customs, ports and airports and is responsible for drug-trafficking and contraband investigation.  They also have a bomb squad, deal with counter-terrorism, crowd control, security in rural areas with a low population and running the prisons.  They are also responsible for highway law-enforcement.

Policía Canaria

  • This is a new force, with pink edged black uniforms, and is responsible for certain specialized tasks, including providing information, dog wardening, environmental and rescue missions, protection of minors and immigrants, crime prevention, large-event policing, and ensuring the strict observance of tourism legislation.
(Thanks to Janet Anscombe for the information on the police forces in Tenerife)

Ambulance – 061

Fire Brigade – 080

Pharmacy Information & Locator – 922 28 24 24

Tourist Office Los Cristianos – 922 75 71 37

Tenerife Sur Flight Information – 902 404 704

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